Many of you may have questions about the new coronavirus disease called COVID-19. There is a lot of information in the news and on social media. But it’s important to stick to the facts:
Prevention: The best way to prevent illness to COVID-19 – or any communicable disease such as the flu – is to avoid exposure by using everyday preventive actions. Click here for preventive tips from the Centers for Disease Control (CDC) including tips for healthcare workers, people who are taking care of someone in close settings and specific guidelines for travelers.
Treatment: We ask everyone to follow the recommendations of the CDC. If you have a fever, cough, and shortness of breath, you are encouraged to call a healthcare provider first to be assessed and for help with next steps, if necessary, to minimize the risk of spread of COVID-19 and other viruses like the flu.
- Teledoc: see a doctor from the comfort of your own home through Teladoc. A Teladoc doctor can evaluate your risk and help with next steps, if necessary, while minimizing the risk of spread of COVID-19 and other viruses such as the flu.
- The Coalition Health Centers: Call first to speak directly to a provider before presenting at the CHCs. The provider will assist with necessary triage or a care plan.
- Anchorage CHC – 907-264-1370
- Fairbanks CHC – 907-450-3300
- Call your regular provider
Maintaining your Mental Well-being: If you are feeling anxious, isolated or depressed, don’t forget that your Employee Assistance Program through Lifeworks is available to you 24 hours/day, 7 days/week. You can have up to six free counseling sessions per year. Your medical plan also provides coverage for mental health services.
- 1-877-234-5151 (toll-free)
- TTY/TDD: 1-800-999-3004 (toll-free)
- En Espanol: 1-888-732-9020 (toll-free)
- Online: http://www.lifeworks.com/ for online mental health information including a COVID-19 Toolkit (UserID: asea; Password: eap)
- Mobile app: LifeWorks (Username: asea; Password: eap)
Benefit Coverage: Benefits for treatment of COVID-19 will be treated like any infectious disease or illness. As new information is received, we will provide updates.
Vaccine Coverage: There is currently no vaccine to protect against the new coronavirus. The best way to prevent infection is to follow the prevention tips as advised by the CDC. And while there is no specific antiviral treatment, people with coronavirus can seek medical care to help relieve symptoms.
Where can you find more information about COVID-19: You may find more information on Centers for Disease Control’s (CDC) website, or the Alaska Department of Health and Social Service’s (DHSS) website where you can also subscribe for DHSS alerts and updates via email or text. Click here for information from Aetna.