• Health Plan benefits information
• Online enrollment
• Forms to download
• Contacting ASEA Health Trust representatives with comments and suggestions

ASEA/AFSCME LOCAL 52
HEALTH BENEFITS TRUST
Website: www.aseahealth.org

• Filing benefit claims
• Checking on the status of a claim
• Filing appeals
• Eligibility and enrollment for seasonal, deferred status and new employees
• Obtaining preauthorization for travel benefits
• Making a self payment
• Requesting HCRA reimbursement
• Changing your mail or email address

Zenith American Solutions (the ASEA Health Trust Administrator)
Toll-free: 866-553-8206
Fax (Claims): (509) 328-8623
Fax (Eligibility): (509) 323-7614

Online: Contact Us

Mail:
Claims - ASEA Health Trust
PO Box 5434
Spokane WA 99205-0434

All other – PO Box 5434
Spokane, WA 99205

• Prescription drug benefits
• Locating a network pharmacy
• Using the mail order service

CVS/caremark
Participants (toll-free): 866-818-6911
Pharmacies (toll-free): 800-364-6331
Website: www.caremark.com

• Vision benefits
• Filing benefits claims
• Locating a vision provider

VSP
Toll-free: 800-877-7195
Website: www.vsp.com

• Obtaining precertification, required for:
  • Hospitalizations
  • Some outpatient procedures

Aetna
When precertification is required, the hospital or your doctor is responsible for calling the Aetna precertification phone number for providers on your ID card.

• Dental benefits
• Filing benefits claims
• Locating a dental provider

Delta Dental of Alaska (DDA)
Toll-free: 888-374-8906
Website: deltadentalak.com/asea

• Coalition Health Centers

Website: http://www.coalitionhealthcenter.com

Anchorage Location:
2741 DeBarr Road, Suite C201
907-264-1370

Fairbanks Location:
575 Riverstone Way, Unit 1
907-450-3300

Mat-Su Valley (Wasilla) Location:
North Fork Professional Building
1700 East Bogard Road
Building A, Suite 103
907-206-4601

• PPO services within the Municipality of Anchorage/Mat-Su Borough

Alaska Regional Hospital
Information Desk: 907-264-1175
Website: http://www.alaskaregional.com/

Surgery Center of Anchorage (SCoA)–(also known as Anchorage Surgicenter)
907-563-1800
4001 Laurel Street, Anchorage
Website: http://surgerycenterofanchorage.com

Alpine Surgery Center
907-563-1555
Website: https://alpinesurgery.com/

Alaska Surgery Center
907-550-6100
Website: https://aksurgery.com/

Mat-Su Regional Medical Center
907-861-6000
Website: https://www.matsuregional.com/

Chugach Physical Therapy
907-272-8615

Ascension Physical Therapy
907-770-6693

Alaska Hand Rehabilitation
907-563-8318

Geneva Woods Birth Center
907-561-5152
Website: https://www.genevawoodsbirthcenter.com/

Alaska Center for Ear Nose and Throat (ACENT)
907-279-8800
Website: https://www.acentalaska.com

Anchorage Fracture and Orthopedic Clinic (AFOC/AMA)
907-563-3145
Website: https://www.afoc.com/

• PPO Providers:
  • Outside the Municipality of Anchorage
  • Outside Alaska

Aetna
Website: www.aetna.com/docfind
Select the “Aetna Choice POS II (Open Access)” network

• Access a healthcare provider by phone, online video or mobile app for non-urgent medical care – at no cost to you

• Information about elective or non-urgent surgery options

• Chronic Kidney Disease prevention, management and treatment

• Contacting the Employee Assistance Program, which provides confidential, free counseling and referral services

TELUS Health One
(previously called LifeWorks)
(through December 31, 2023)
Toll-free: 877-234-5151
TTY/TDD: 800-999-3004
En Espanol: 888-732-9020

Website: Login page - login into TELUS Health One App - TELUS Health One - (lifeworks.com)

Login: asea

Password: eap

Aetna Resources for Living Employee Assistance Program (EAP)
(beginning January 1, 2024)
1-888-238-6232(toll-free) TTY:711
Website: www.rfl.com (available in English and Spanish)
Login = ASEA
Password = eap

• Reimbursable Health Care Reimbursement Account (HCRA) expenses

Zenith American Solutions (the ASEA Health Trust Administrator)
Toll-free: 866-553-8206
Fax (Claims): (509) 328-8623
Fax (Eligibility): 509-323-7614

Online: Contact Us

Mail:
Claims - ASEA Health Trust
PO Box 5434
Spokane WA 99205-0434
All other – PO Box 5434
Spokane, WA 99205

IRS
Publication 502: Medical and Dental Expenses  

• Retirement and supplemental benefits information such as
  • Life Insurance
  • Disability
  • Dependent care reimbursement account
  • Coordination of Benefits

Alaska Department of Administration Retirement and Benefits
Telephone: 907-465-4460
Toll-free: 800-821-2251
Website: http://www.state.ak.us/drb/

• Legal services benefits
• Forms
• Information

ASEA Legal Services Trust Fund
Telephone: 907-561-5119
Toll-free: 866-678-8647

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Website: https://asealegalservices.org/

• Union news and information

ASEA/AFSCME Local 52 Union
Telephone: 907-277-5200
Toll-free: 800-478-2732
Website: http://www.afscmelocal52.org/